Services

Shift to Modern IT

Understanding Your Digital Assets

Not all IT aspects of your business fit the cloud, but most companies can and probably should adopt the cloud somehow. Let us work with you, uncover what you have, and determine the benefits and the risks of its placement.

  • Your Site (OnSite): This is the holding of components of your IT in your office or central business site, that may or may not have adequate resilience
  • Remote Site (RemSite): Remote working requires a modern IT approach to security, management and compliance
  • In Colocation/Hosting (Colo): This offers many benefits over Onsite – to find out more, see Data Centre

Moving to the Cloud

  • Infrastructure as a service (IaaS): This is the delivery of components such as hardware, software, virtual data centre resources of virtual machines, network and storage
  • Platform as a service (PaaS): This is a combination of IaaS and a set of middleware, software development and deployment tools that allow the business to create, develop and deploy at cloud speed
  • Software as a service (SaaS): This is a business application created and hosted by a service provider. In this model, users do not have any action on the environment and the service provider takes care of the entire infrastructure and also the application

Adoption & Change Management

What’s the driving force behind successful adoption? Change management.

This is a discipline that helps people make the transition from a current state to a future state, achieving expected business benefits and objectives. Success requires more than simply installing new products and the creation of a training asset — it is embracing a new way of working.

This change is about people and helping them conduct business.

Intelligent Teamwork Programs

Business and technology concept. Smart office. GUI (Graphical User Interface).

Teams Workshops

Available as either a single or multi-day programme, workshops aim to help you align your business and IT objectives:

  • Business decision maker and IT roadmap assessments
  • Explore business cases in real-time and experience the future of teamwork
  • Discuss findings and recommendations
  • Receive a detailed actionable roadmap that will help you transform teamwork

Skype for Business to Teams

How to maintain the existing business experiences and articulate change in the journey from Skype for Business to Microsoft Teams. This workshop follows a methodology of aligning user personas with meetings and voice workloads to develop a migration strategy for you to align calling and meeting needs.

Skype for Business Online EOL was 31 July 2021.

Collaboration and Workplace

Modern intelligent communications only becomes effective when the culture of adoption is supported by the environment:

  • Shifting to Windows 11 & Surface modern applications and management
  • Having a cloud SaaS enabling network
  • Building a great first experience for every participant to create a modern workplace

Security, Compliance and Governance

Two businesspeople in formal wear working on the project to protect cyber security of international company using laptop. Padlock Hologram icons. Teamwork concept.

Security POC

The M365 “Modern IT Enterprise Security Proof of Concept” is a five day engagement designed to help clients gain an understanding of the capabilities of a modern device running Windows 11 Enterprise and Office 365 ProPlus, managed by EM+S.

This can be combined with our Cyber Essentials consultations and managed services, or part of your ISO 27001 journey.

Compliance

The General Data Protection Regulation became law in May 2018. This engagement is structured as a short one day engagement for up to eight people in the basics of GDPR, but also the other regulated aspects of undertaking business digitally - like the importance of an email signature.

It also involves a review of your existing Microsoft Office 365 tenant baselined against Microsoft best current practices.

M365 and Teams Governance

Teams is a monster of a product and can be complex to secure and fit inside your compliance requirements, whilst retaining the functionality of this key part of a digital transformation of presentation of the Microsoft power platform.

If you're just using Teams for voice, video and file sharing, you're not making best advantage of the efficiencies in automation of process Teams presents.

How Do We Do It?

Envision

  • An engagement of understanding and confirming your business goals, setting objectives, key results and key success indicators as measures
  • Agreeing to scope and approach, while undertaking initial business and technical discovery to inform and review dependencies and so drive the key planning activities
  • De-risking change in your business

Deploy

  • Installing and configuring services, configuring cloud services, testing and stabilising ready for full at scale deployment. These are delivered as workshops, deployment guidance checklists and supplementary task guidance
  • Reporting on the success indicators and tracking to the plan

Drive Value

  • Managing, monitoring and supporting the new services
  • Driving awareness, maintaining and creating the desire of a high quality and reliable service to expanding knowledge end users
  • Building relevant actions for business basics of adoption
  • Reinforcing and circling back to the business goals to drive business and adoption through professional change management